Largest New Mexico Water Utility Depends on Xylem Strain Administration Knowledge to Enhance Operations

Sensus Strain Profile Software Allows Proactive Buyer Service for Albuquerque and Bernalillo County

RALEIGH, N.C., July 26, 2022–(BUSINESS WIRE)–Residents in New Mexico depend on uninterrupted water service to beat the desert warmth. The state’s largest water utility is on a mission to satisfy and preempt the wants of its clients by utilizing good digital options.

This press launch options multimedia. View the complete launch right here:

The Sensus Strain Profile utility supplies the most recent knowledge from good meters and sensors on a map-based interface for a visible pulse of strain zones and key property. (Photograph: Enterprise Wire)

“Relating to water strain administration, proactivity is vital,” mentioned Joel Berman, chief engineer of the Albuquerque Bernalillo County Water Utility Authority. “We maintain our clients completely happy by remotely monitoring their water consumption and strain to make sure any potential points are recognized earlier than they expertise them.”

The utility started deploying superior metering infrastructure (AMI) from Sensus, a Xylem model, in 2011. Most lately they’ve added one other layer of expertise to constantly monitor and handle water strain in close to real-time from their computer systems. The cloud-hosted Sensus Analytics Pressure Profile utility receives experiences from ally® residential water meters by way of the FlexNet® communication network to gather water strain knowledge.

“This expertise has taken many steps out of our typical strain administration course of, together with administrative duties and truck rolls,” mentioned Patrick Bayardo, an operations and upkeep superintendent on the Water Authority. “Now, we merely log into the web site within the morning and the info is true at our fingertips. It’s a giant time-saver for us.”

The Water Authority additionally makes use of the battery-powered Sensus® Smart Gateway Sensor Interface at pressure-reducing valve websites to observe water distribution system efficiency. The appliance’s integration with FlexNet permits seamless knowledge assortment that’s then aggregated into map-based graphs that visually depict strain zones and ranges inside the neighborhood at any given time. Automated alerts notify utility crews when strain deviations happen, and so they can start investigating the scenario from the comfort of the Water Authority places of work.

“The appliance is mostly a plug-and-play system. It’s a seamless answer that our technicians have adopted, put in and programmed with out third-party help,” mentioned Berman.

The adoption of Xylem expertise has resulted in tactical shifts for the service supplier to constantly enhance operations.

“I’m proud to say that within the final decade we’ve collectively transitioned from being reactive to extremely proactive as regards to water distribution pressures. Nowadays, if we don’t establish a difficulty earlier than the shopper, one thing is improper. It’s not nearly monitoring the strain; it’s about altering the best way we do enterprise,” mentioned Berman.

These modifications save the workers time and may result in faster repairs. “Now we are able to pinpoint areas and resolve potential water points inside hours in what used to take weeks,” mentioned Bayardo.

To study extra about how Xylem expertise has aided the Water Authority’s tactical strategy to water strain administration, learn the complete case study.

About Sensus

Sensus, a Xylem model, supplies remotely-managed merchandise and options that ship the proper knowledge on the proper time for investor-owned utilities, cooperatives and municipalities. As a part of Xylem’s digital portfolio, our good gadgets join with a wide range of communication applied sciences to assist clients make well timed selections that optimize electrical, fuel and water methods. Study extra at

About Xylem

Xylem (XYL) is a number one world water expertise firm dedicated to fixing essential water and infrastructure challenges with innovation. Our 17,000 various staff delivered income of $5.2 billion in 2021. We’re making a extra sustainable world by enabling our clients to optimize water and useful resource administration, and serving to communities in additional than 150 nations develop into water-secure. Be part of us at

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Kim Genardo
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