Email is the channel that continues to deliver, with CRM teams proving its worth over the course of the pandemic. And though email now feels like a faithful friend to marketers, that doesn’t mean email marketing stands still. Keeping abreast of email trends is a must for marketers who want […]
Process
Apple iPhone SE sidelines mobile carriers from sales process
The debut of Apple Inc.’s latest iPhone brings a change to the way its U.S. customers can purchase the device, a move toward cutting wireless carriers out of the process and giving the tech giant more control. Traditionally, when a user buys an iPhone at an Apple retail store or […]
SugarCRM Introduces Integrated Playbook Functionality to Support Guided Selling and CRM Process Automation
SugarCRM, provider of the award-winning AI-driven CRM platform, introduced integrated “playbook” functionality to support guided selling and advanced CRM process automation. The no-code toolset enables business users to easily design, visualize and automate sales, service and marketing processes. SugarCRM customers can create playbooks and templates for sales plays, sales methodologies, […]